Start with the work, not the feature list
A long feature list can make a new platform seem more capable without making it more useful. Begin by understanding who does the work, what information they need and where time gets wasted.
Find the points of friction
Repeated data entry, uncertain handovers and unclear ownership often create more problems than a missing dashboard. These friction points provide a much better basis for deciding what software should do.
Build the simplest valuable version
Focus first on the most important task, a clear workflow and reliable information. More features can follow when users have proved what matters.
Review the real-world outcome
Success is not measured by the number of screens built. Ask whether the workflow is faster, clearer or less error-prone — and use that evidence to guide improvements.